Applies to: CFD and Futures. Each product uses different platforms.
Short answer
CFD: MetaTrader 5, Match Trader or TradeLocker (US clients: Match Trader or TradeLocker only).
Futures: all new accounts use Tradovate, with NinjaTrader and TradingView. Deepcharts is only available for existing Deepcharts accounts.
CFD platforms
MetaTrader 5 (MT5)
Match Trader
TradeLocker
Existing and new US clients can only use Match Trader or TradeLocker.
Can I change my CFD platform?
Only if no trades have been placed on the account. Once you've traded, the account can't be moved because of platform limitations. You can also ask to change platform when you move to a new phase, as long as you haven't traded on the new account yet.
Giveaway accounts can't change platform.
Only the registered account holder can request a change. Requests from anyone else won't be processed.
Every request needs internal approval.
Futures platforms
Tradovate + NinjaTrader + TradingView (all new accounts)
Tradovate runs your account and order execution: cloud-based, fast, and usable in a browser or on mobile.
NinjaTrader adds advanced charting, custom indicators, backtesting and professional execution tools.
TradingView connects through Tradovate, so you can chart and place trades from TradingView on web or mobile.
NinjaTrader supports strategy automation, but our automated trading rules still apply: fully automated trading isn't allowed. See Prohibited trading strategies.
Deepcharts (existing accounts only)
Deepcharts is no longer available for new purchases, and accounts can't be switched to it, even if no trades have been placed. If you already have a Deepcharts account, you can keep trading on it and your funded account will also be on Deepcharts.
Logging in (web)
Open your dashboard and go to Downloads, then Deepcharts.
Enter the platform login details we emailed you. Passwords are case-sensitive.
Under Web Platform, click Connect Data Feed and choose DXFeed. A green dot means you're connected. You can't trade until the data feed is connected.
Desktop app
Download the installer from Downloads in your dashboard. When you open it, select the CME, COMEX, CBOT and NYMEX exchanges, choose DXFeed as the data feed and Propfirm as the server, then log in. The desktop app runs on Windows. On a Mac, use the web version (Safari, Chrome or Firefox) or run the desktop app through Parallels.
Market data on Deepcharts
CME Level 1 data is included. Optional add-ons:
Data package | Price |
CBOT, COMEX and NYMEX Level 1 (all three together) | $5 |
CME, CBOT, COMEX or NYMEX Level 2 (each) | $12.10 |
CME Group Level 2 (all exchanges) | $36.50 |