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Paying for your account: methods, card rules and refunds

Accepted payment methods, why the card must be in your name, chargebacks, and when your fee is refunded.

Applies to: CFD and Futures

Short answer

Pay by debit/credit card or cryptocurrency, using a payment method in your own name. Third-party cards are never accepted. Fees are generally not refundable, apart from the cases below.

Payment methods

We accept debit/credit cards and cryptocurrency for all account purchases.

Can I use someone else's card?

No. You must pay with a payment method that belongs to the person who owns and trades the account. These must match:

  • Your registered account name

  • The cardholder name

  • Your billing address

If we detect a mismatched payment method, it can lead to account termination, payout denial, refund denial or a permanent ban.

Fraud and chargebacks

We have zero tolerance for payment fraud, including unauthorised card use, chargeback abuse, payment manipulation and false payment disputes. Any of these can lead to permanent removal from the platform.

Is my fee refundable?

CFD: for accounts bought from 21 January 2026, your evaluation fee is refunded in full after your fourth payout. This doesn't apply to Instant Starter accounts. If the account is hard-breached before the fourth payout, the fee is not refunded.

Futures: Futures fees are not refundable. The one exception: if you are moved to a Live Account, you may receive a refund for your active accounts.

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